The Jerks From North Kitsap :: Free Essay Writer

The Jerks From North Kitsap November 14, 1999: What must have been the worst day in racing history, an entire cross country team was lost and found dead 21 miles off course by the Pacific Ocean. Here is the story of what was once thought to have been the best X-Country team ever. NK Runner: (Heading to police car) "I swear I didn't think they'd do it! It was just a joke. I mean, who in god's name would go that far of course anyway!? I'm innocent I tells ya. INNOCENT!" Police Man: Why did you tell them to run a different route, son? Why did you point them in the wrong direction? NK Runner: It wasnt't just me. It was my whole team. We didn't think they'd go where we pointed. We didn't actually think they'd run to Bear Cove for cryin' out loud. We all had a good laugh when we watched the entire PA team go the wrong way, but had no idea it would lead to this. Police Man: Lead to this indeed. The whole team was ripped apart by bears. How could you pull such a deceitful act, son? NK Runner: It was just a joke..... Throughout the day, runner by runner was interviewed. Everybody who was on the premesis was asked why such an incident could occur. "The Jerks From NK" was the conclusive result. Hated in just about every sport, NK had told the PA team to run down the wrong path, so PA did. This journal was found at Bear Cove. A journal you ask? Yes, PA had a journalist go along for the run with them. A former X-Country man himself, he'd pause to write, and then he'd run to catch up. Weird, yes, but everyone in town wanted to know what made the team keep on going. Here's a few inserts from the journal. We really must be ahead of the pack now for we have not seen another runner in sight for the longest time. It's been 4 miles and we're still the only ones around. We just got done pausing for a break because we think something's a little bit fishy. Ever since those NK guys pointed us down this trail we haven't seen a soul. We're starting to get tired but we'll keep trecking on. Signing off. 20 more minutes of running and still nobody in sight. The Jerks From North Kitsap :: Free Essay Writer The Jerks From North Kitsap November 14, 1999: What must have been the worst day in racing history, an entire cross country team was lost and found dead 21 miles off course by the Pacific Ocean. Here is the story of what was once thought to have been the best X-Country team ever. NK Runner: (Heading to police car) "I swear I didn't think they'd do it! It was just a joke. I mean, who in god's name would go that far of course anyway!? I'm innocent I tells ya. INNOCENT!" Police Man: Why did you tell them to run a different route, son? Why did you point them in the wrong direction? NK Runner: It wasnt't just me. It was my whole team. We didn't think they'd go where we pointed. We didn't actually think they'd run to Bear Cove for cryin' out loud. We all had a good laugh when we watched the entire PA team go the wrong way, but had no idea it would lead to this. Police Man: Lead to this indeed. The whole team was ripped apart by bears. How could you pull such a deceitful act, son? NK Runner: It was just a joke..... Throughout the day, runner by runner was interviewed. Everybody who was on the premesis was asked why such an incident could occur. "The Jerks From NK" was the conclusive result. Hated in just about every sport, NK had told the PA team to run down the wrong path, so PA did. This journal was found at Bear Cove. A journal you ask? Yes, PA had a journalist go along for the run with them. A former X-Country man himself, he'd pause to write, and then he'd run to catch up. Weird, yes, but everyone in town wanted to know what made the team keep on going. Here's a few inserts from the journal. We really must be ahead of the pack now for we have not seen another runner in sight for the longest time. It's been 4 miles and we're still the only ones around. We just got done pausing for a break because we think something's a little bit fishy. Ever since those NK guys pointed us down this trail we haven't seen a soul. We're starting to get tired but we'll keep trecking on. Signing off. 20 more minutes of running and still nobody in sight.

Business Studies †Recruitment Essay

The purpose of the recruitment and selection process is to acquire a suitable number of employees with appropriate skills, in order to meet the man power requirements of the organisation. It is in the interests of the firm to achieve this goal at a minimum cost in terms of both time and resources. Businesses use several standard documents in the recruitment process, below are some of the key documentation used by businesses during recruitment. Authority to recruit – Once it is established that there is a need to fill a vacant post, managers need to know whether there is sufficient budget to cover the cost of the vacancy, although McDonalds are a large company they will have budgets for all their costs, this includes having a cash limits on recruiting as each employee costs à ¯Ã‚ ¿Ã‚ ½130 to train, this means authority to fill the post must be given before the recruitment process. Job Descriptions A job description should be created for every job role. This document should set out the overall purpose of the job and the key tasks and responsibilities of the post. Structure and components of a job description Component Function Job Title This should be a short descriptive title that explains the nature of the job, such as customer service assistant or senior team leader. Purpose Usually a one sentence summary of why the role exists: for example, to provide customer service support to retail sales team. Key Tasks These should be specific activities and described clearly using action words: for example, to co-ordinate, calculate and produce sales reports. Scope Of The Role Gives the boundary of responsibility: that is, who the job holder is responsible to, and who they are responsible for. This section should also list any budgetary responsibilities. Special Requirements Specific requirements such as shift r flexible work patterns, travelling requirements, essential languages and professional qualifications. A person specification is not a legal requirement but will be useful when writing a job advertisement and defining the qualities you are looking for in a candidate. Include the knowledge, experience and skills you would like them to have, separating those which are essential for the job from those which are desirable. It’s essential not to discriminate. A person specification describes the requirements a job holder needs to be able to perform the job satisfactorily. These are likely to include: – Education and qualifications – Training and experience – Personal attributes / qualities A job description describes the job; a person specification describes the person needed to do the job. A person specification can, therefore, form the basis for the selection of the most suitable person to fill the job. All job advertisements should be consistent with the job description and the person specification, which should be prepared well in advance before any position is advertised. All advertisements should be worded to attract suitable candidates who match the essential job and person criteria, and should provide a positive public image of the business. A business needs to make sure it attracts a sufficient number of suitably qualified applicants to apply for the job. So it needs to advertise in the right places. One of the key decisions a business like McDonalds needs to make is whether to restrict the job to internal or to invite applications from people outside the company. There are benefits in keeping recruitment in – house: it is cheaper, it can be good for staff morale, and all applicants will already be familiar with the business. However, by looking for external applicants, companies will be able to draw from a much wider pool of talent and, obviously, all businesses need fresh blood at some stage. Below shows the options for advertising vacancies a company like McDonalds may use. Internal Advertisements External Advertisements On Company Notice boards Newspapers – Local Or National In A Company Newsletter Contact with schools, colleges and universities In A Internal Vacancy Bulletin Specialist Magazines On The Premises In he Form Of A Poster Job Centres E-mail To All ( Or Selected ) Staff Internet – Company Website Recruitment Agencies Recruitment Or Job Fairs Radio And Television Advertisements A job advertisement for McDonalds should include * Job title and job description * Title and description of the organisation * Location of the work and any travel involved * Type of person required (qualifications/experience * Pay, conditions, benefits ( to be competitive and make the post appealing ) * How to apply ( such as a complete application form, send in CV and letter of application ) * Timescale (closing date for receipt of applications). The advert could also include other material that might attract a wider net of suitable candidates. For example, it might briefly outline the philosophy of the organisation, its positive attitude to disabled people, or its commitment to family – friendly policies. In general, the advert should be presented so that it captures reader’ attention, arouses interest in the company, creates desire and incites readers to action. A good advertisement will attract prospective candidates but deter those who would be unsuitable to meet the specifications of the job. It is also essential that the job advert conforms with equal opportunities legislation. There are several different methods used by businesses to compile a short list of candidates. Most typically, applicants are asked to return curriculum vitae (CV), a completed application form or a letter of application. Sometimes they are asked to supply two, and occasionally all three, of these different means of job application. These applications are then used to assess the strengths and weaknesses of applicants, which allow the business to draw up a short list to go through to the final stage of the selection process. At this point, there is a further piece of recruitment documentation used within the interview process – a form of recording and assessing the strengths and weaknesses of each candidate during the interview. This is considered as part of an in – depth look at interview techniques. The whole interview process is very important for McDonalds because they want their organisation to attract and recruit the highest calibre people available. Having recruited them it’s crucial that McDonalds then go on to develop and motivate them, meaning they can perform to their highest potential. McDonalds are keen to give recognition to their staff and reward them according, this then motivates them to work harder and achieve more with McDonalds, this is done by giving them a employee discount card, they also give them service awards every 3, 5, 10, 20 years you have stayed with McDonalds, each time they will get something special, such as a holiday trip, more time off work, McDonalds will then hope that this scheme will keep employees on board for many years, as there’s always something else for the employee to achieve, having employees stay longer for McDonalds is also a priority so for them, this is because it saves a lot of money as they don’t have to go through the recruiting and training process, for employees to stay longer they will try to recruit friends or family members of existing employees. Another scheme they use to give recognition and to motivate staff is employee of the month / year awards. This rewards consistent hard workers by giving extended holidays and by also putting their name, picture and McDonalds location on a plaque with other contenders for the award, McDonalds know there are other fast foods stores potential employees could join, so that’s the reason why McDonalds offer competitive pay and benefits to their staff, for instance in the first year alone McDonalds offer 3 pay reviews, so if a member of staff has excelled they will get an pay rise as an incentive to work, added to this they also get a private healthcare and free life assurance after 1 year. At McDonalds the staff can become bored due to the repetitiveness of the work, therefore McDonalds need to ensure that their employees are motivated and there is good morale, otherwise they can potentially suffer of poor performance, as a result poor performance can lose the business a lot of money and may deter customers away from there branch. So to make sure employees are happy with their job McDonalds may consider introducing job rotation to the member of staff if they feel he/she is capable. E.g. more outgoing people are more suited to working on the tills and checking over customers, while less talkative or those who can handle pressure are better suited to working in the kitchen area. Motivating staff isn’t just about incentives, it has much to do with the way employers treat and manage staff. Give your staff Purpose Responsibility Empower staff to carry out decision making within the job role. Delegate control and responsibility to the team leaders or supervisors for managing their team. Goals Provide the staff with clear goals that are both challenging and achievable. Resources Ensure staffs are provided with the resources they need to carry out their work effectively. Support Provide support for to the staff, including training and guidance with open and frank communication. Variety The very spice of life! McDonalds should give there staff some element of variety to avoid boredom in their work. Fairness It’s important the branch manager is seen to be fair respected. Regular talk time Through talking on a regular basis, the manager will soon be alerted to any issues that may affect the staff’s short term performance. Encouragement Encouragement to the staff to put forward their ideas and suggestions are important, as this enables the staff to feel that the managers trust them and their opinions. Maslow’s hierarchy of needs In 1935 Abraham Maslow identified five categories of human needs: * Physiological needs (basic life supporting needs such as food and water) * Needs for safety and security (such as a stable, predictable and ordered environment without fear) * Social needs (such as the need for social interaction; belonging to a family or group) * Needs for recognition and esteem (such as the approval and respect of others; influence an power over others) * Needs for self realisation (in order to develop as a person fulfil one’s potential and achieve one’s goal) Although outdated, it is accurate and there is a lot of comparisons to this and how McDonalds operate, for instance McDonalds will try to recruit friends of the family or relatives because it creates a sense of friendship amongst the workers, furthermore McDonalds take their staff on monthly outings to socialise such as going bowling or to the pub, this allows the staff to get to know each other better hence creating a bond between them all. PEST factors are an important part of the recruitment process and has made the whole process more effective, politically changes in legislation, change in policies, may effect how McDonalds can recruit people, for instance there may be a change in the minimum age if it happened to rise, this means McDonalds would lose a large percentage of their employees and would have to spend a lot of money in hiring and recruiting new staff. Mirroring this the maximum age might increase, allowing McDonalds to take on more experienced workers. There may also be Trade restrictions and tariffs which limit how much the business is able to buy and sell, this may result in a reduction of staff if McDonalds have to lower their trading levels, furthermore McDonalds will have to adjust their recruitment process to the changes of the minimum wage, if this slowly increases then it may result in McDonalds recruiting a lower amount of staff, to make up for the money lost in the wage rise. Economic factor effects the change in employment figures, change in disposable income, changes in lifestyle, for instance if a branch is in an area where the cost of hiving is high, they may have less money to spend on take away food, and opt for cooking at home, which is generally cheaper. Additionally if there is a brand new food store opening close by, McDonalds may face fierce competition from them, because the public in general enjoy trying new things, they may find themselves becoming â€Å"bored† of McDonalds and opt for going to the new store for lunch instead, this can then result if a loss of income for a branch which may result in a cut of staff, however to counteract this McDonalds regularly create new meals, to keep customer interest and provide the public with a verity, for instance recently health has been brought up as a concern for McDonalds with a documentary called â€Å"super size me† highlighting the effect of eating fast food on a regular basis, as a result McDonalds has increased the amount of salad’s and nutritional menu’s, and have scrapped the super size meal. Additionally if Interest rates are increased in a certain area, it may mean result in short shortages, or McDonalds offer a lower basic wage to their staff, however in an area where the average household income is high, McDonalds may have to increase their basic wage to match other stores locally, to attract employees. Social factor effects people’s trends, family, culture, demographics, qualifications, for example if people are looking for healthier food, because McDonalds burgers has been in the media getting stick, its likely people will avoid McDonalds, during this period McDonalds may need to create a menu with more healthier foods such as salad, to help get back the customers, if McDonalds are getting a lower income they may have to cut down on their employee numbers. McDonalds may also look to open a store in an area where there has been a sign of an increase in the Population growth rate; this will not only create jobs for locals, but also be profitable for McDonalds. They will also target area’s where there is a high proportion of their target audience which is generally younger people with a reasonable amount of disposable income. Technological effects the advances in equipment, improved technology, news ways of working, this means when recruiting McDonalds may prefer taking on younger employees as in general they are able to work with and learn how to use computers and more technological equipment better then the older generation are. This technological revolution means a faster exchange of information beneficial for businesses as they can react quickly to changes within their operating environment. Those businesses, which are slow to react, will fall at the first few hurdles. Furthermore The Internet is having a profound impact on the strategy of organisations, no more so than McDonalds. McDonalds use their website to get the message across to their customers that they are healthy, all the nutritional values are available, as well as a section on how to stay healthy, their website is typically designed to attract their target audience. Interview Assessment Form Marking Criteria Mrs Carver Mr Checketts Appearance 8/10 6/10 Attitude 9/10 4/10 Personality 8/10 5/10 Education 8/10 7/10 Experience 10/10 8/10 Career Goals 8/10 4/10 How they handled the stress of the interview 10/10 3/10 Skills 7/10 6/10 Aptitude 9/10 5/10 For the poster to stand out its important that its bright and attractive, rather than using a white background I opted for using an image of the outside of a McDonalds store so people can straight away tell what it is, the big bright M, also grabs the attention of viewers, whilst gives the poster an identity. â€Å"McDonalds Recruiting† is in large Green Font so it stands out, it’s also on a yellow background, otherwise the text would be to hard to read against the image, the details of the job description and location is underneath so applicants are able to apply. Beneath this is two images, one showing the recognisable Ronald McDonald and a member of staff with a smiling customer, this gives the business a good image, as well say showing McDonalds operates around a friendly and cheerful atmosphere. The next image is the writing McDonalds against a scenic background, this stands out as it’s a contrast to the rest of the poster. However it’s effective as it’s attractive and relaxing, which is important, as it’s a generally busy looking poster.

Illustrating and Discussing the practices of Management Behaviour - Free Essay Example

Sample details Pages: 9 Words: 2624 Downloads: 7 Date added: 2017/06/26 Category Management Essay Type Analytical essay Did you like this example? Introduction The success of a business depends on its management. Without management it is not possible to run or manage a business or anything else. In regard to managing businesses and associated behaviour the field of management behaviour has originated. Don’t waste time! Our writers will create an original "Illustrating and Discussing the practices of Management Behaviour" essay for you Create order Management behaviour is about making decisions. It helps people and businesses to concentrate on their goals and business objectives (Baligh 2006). Nowadays almost all businesses are involved in the practice of management behaviour that will be discussed here in this paper with the consideration of its different aspects. The paper will include an analysis of the effects of structure and culture on business performance. Additionally, it will also include a discussion of changes that have occurred in management in last 40 years and that may occur in next 40 years. In the end, the skill set required by an individual to operate at management level will also be discussed. Effects of Organisational Culture and Structure on Business Performance Organisational structure and culture are significantly related to each other and make effects on business performance. For understanding the effects of culture and structure on business performance it is essential to understand organisational culture, structure and business performance (Ryall Craig 2003). Organisational structure is a formal system of work roles and authorities relations that determine how associates and managers work together with one other. It is a pattern of relationships among different organisational positions. With the help of structure it becomes easy to define the process of management (Clayton Fisher n.d.). It also assists with a framework of order and command that directs mangers in planning, organizing, directing and controlling different organisational activities. Organisational culture refers to the values shared by organisation managers and associates. It includes shared assumptions, beliefs, values, norms and language patterns (Ryall Craig 2 003). In addition to structure and culture business performance is the ability of a firm to attain its goals by making an effective use of its resources. All these aspects are interrelated to each other and also include several factors that affect individual performance in the workplace (Orna 1999). Structure and culture are the key elements in an organisations success. If an organisation operates by concentrating on these aspects, it becomes easy to attract consumers and increasing competition. Whether a firm is small or large in its size, its effectiveness depends on how it is structure (Daft 2009). This organisational structure gets developed under the influence of the culture that in turn influences a firms ability to implement changes effectively. If a firm is able to maintain an effective culture, it becomes able to develop well-planned organisational structure that makes it easy for business managers to implement changes and attain success. Organizational structure exer cises within an organizational culture, but it is interrelated (Ryall Craig 2003). Organizational culture pertains to a broader view that includes number of small organisational issues and aspects (Harris Hartman 2001). On the other hand, organisational structure refers to the infrastructure, and the number of methods and practices employed within that infrastructure (Clayton Fisher n.d.). All the methods and practices assist an organisations culture to operate with the competence and consistency. In modern era organisations are evaluated on the basis of their culture and structure that need to be managed critically. Structure is an integral part of an organisation culture as it primarily deal with the establishment of culture that in turn motivates employees to work effectively in the direction of organisational goals (Orna 1999). If a firm is not able to integrate its structure with culture it would not become able to encourage its employees to take initiatives and implem ent changes successfully that are critical for its effective performance (Baligh 2006). Organisation culture involves several issues like how management works, which particular obligations supervisors have and how a complaint or issues can be passed through different organisational levels. All these issues related to culture are directly associated to how a firms organisational structure works. In addition to this, there are also several other issues related to culture that can only be resolved through an effective organisational structure (Clayton Fisher n.d.). For effective performance of business it is vital to resolve these issue as otherwise it would not be possible to attain determined profit goals and objectives. Another significant way to describe the interrelationship between structure and culture and their effect on business performance is to identify that how structure works. Organisational structure allows formation of different interrelated groups that are allowe d to operate smoothly with specific role and authorities (Orna 1999). This framework or teams allows effective communication and coordination that builds a healthy culture and motivates employees to work in the direction of organisation goals attainment (Jumpponen, Ikà ¤valko Pihkala 2008). Structure defines the roles and responsibilities of every individual and their interrelation to serve customers. This clear roles and responsibilities increases effective communication and coordination between organisation tasks and jobs that facilitates in developing a positive culture in which everyone works with association and participation (Clayton Fisher n.d.). All these aspects significantly help managers in attaining organisation mission and vision. Changes occurred in Management over the last 40 Years According to senior level employees who are about to retire, it is believed that over the last 40 years several changes have occurred in management and this could be interpreted with the help of evolution of different organisational and motivational theories used by organisations. Previously in regard to management, organisations used to adopt scientific and bureaucratic approach that in present has been replaced by system theory and contingency approaches (Luthans 1998). Previously all organisations used to motivate its employees on the basis of Maslow-Need hierarchy that in present is replaced by McClelland theory and several other theories. Before 40 years, all employees were only responsible for handling their specific tasks but nowadays situation has changed a lot as in present employees are responsible for planning, organizing, staffing, leading and controlling (McKenna 2000). In old times, it was not essential to play multi-purpose role that in present has become critical for effective management. In past, almost all organizations used to Webers concept of bureaucratic structures but the increased complexity of multinational organizations has now created the requirement of a new structures like functional, project management, matrix and virtual (Luthans 1998). In addition to structure, several other new aspects have emerged in regard to management like different strategy levels, system approach to decision-making, socialization, departmentation, and different leadership theories etc (Harris Hartman 2001). All these concepts were not there in past for managing businesses but now scenario has changed completely as every business has its own specific needs and requirements and all of them select different management approaches according to their suitability (Jumpponen, Ikà ¤valko Pihkala 2008). In past almost all firms or businesses used to operate with empirical or case approach but now it is not the situation as firms operate with different approaches as competition has increased a lot and it has become difficult to attract customers. In regard to increased competition, the companies are making use of different management approaches. Some present firms are using system approach that considers organisations to be open system whereas some of them are making use of operational approach that endeavours to develop the science and theory of management by drawing upon the concepts, knowledge, techniques from other fields (Luthans 1998). In between these two approaches there are several other approaches that were used throughout last 40 years. In this way, it can be said that the business environment has changed significantly from the time when present senior level managers started working (McKenna 2000). All present senior level managers commit that they have seen several changes in the process of management but all these changes are based on the altering situations, trends and emerging technologies (Harris Hartman 200 1). Changes likely to occur in Management in coming 40 Years In regard to the discussion of the changes occurred in management in last 40 years, it can be stated that it is also likely to change in next 40 years. In present almost every aspects of business and its management are changing that will also continue to alter in coming years. An individual who is about to start his career in present 21st century is exposed with significant challenges and is likely to confront several other key changes (Pappas 2006). In present employees are required to play several roles like interpersonal, information and decision making roles but in coming time employees will be required to operate in virtual environment. Presently employees are making use of advanced systems, discussion, meetings to collect information and perform their duties but in future they could do all these things in a virtual environment (Luthans 1998). As well, employees who are about to start their professional career will also confront changes in their roles, levels of manageme nt, communication, business strategy, approaches to management and tools used to manage business related aspects (Jumpponen, Ikà ¤valko Pihkala 2008). The pattern of communication and business management followed till now will substantially changes in coming 40 years. From last half decade the electronic mail has emerged as a key element of corporate communication but in coming years it will also change. In coming years, the management of communication will also change in regard to the change in organisational structures and cultures (Harris Hartman 2001). The employees will be exposed to make use of powerful information-management and collaboration tools that are likely to emerge. With these tools, employees will become able to link associated messages and track message flows more expeditiously (Pappas 2006). As well, it is also believed that the automatic language translation will take foot hold and interconnected messaging will appropriate young employees and managers wi th a facility to check e-mail, mobile messaging, voice mail, and fax machine from an only inbox (Fast Forward: 25 Trends That Will Change the Way You Do Business 2003). In regard to the changes in communication and business management, it can be said that in coming 40 years most of the employees will depend more on computers rather than their own evaluations or perceptions. More and more softwares will be employed for different jobs and roles that will increase human capabilities (McKenna 2000). In next 40 years, it is likely that the firms and its employees will growingly make use of artificial intelligence to solve different business problems and the pattern of doing work will also change as everyone will be allowed to operate in a virtual environment (Fast Forward: 25 Trends That Will Change the Way You Do Business 2003). Skills Set Required to Work at Management level Working at management level is not as easy as it seems because it involves different skill sets and an ability to involve in team work and group. Nowadays managers are responsible for different roles that cannot be fulfilled if they operate on their own without communicating and coordinating with others. A manager is responsible for performing five functions that are planning, organizing, staffing, leading and controlling (Drucker 2007). In addition to this, a manager is also required to interact with many people both within the organisation and outside the organisation and hence perform interpersonal roles (Montana Charnov 2000). For effective interactions and management it is vital to have an ability to communicate, understand, listen, interpret, convince and lead others. If an individual have all these skills and abilities then he can effectively interact with organisations internal as well as external customers and associates. With these skills, a manager can easily play in terpersonal roles that may be of figurehead, leader and liaison (Drucker 2007). With the above discussed skills a manager also become able to perform his informational (recipient, disseminator, and spokesperson) and decision roles (entrepreneurs, disturbance handle, resource allocator and negotiator). In addition to these skills several other skills are also required by an individual to operate at management levels that are as follows: Technical Skills: Technical skills pertain to the ability of an individual to perform specific activity. In order to perform specific activity an individual should have all-essential knowledge of methods, processes and procedures as otherwise it would not be possible to carry out given task or duty (Atwood 2008). This could also be understood with the help of examples of some positions like engineers, accountants, computer specialists and project managers who have necessary technical skills for their specialized fields. These skills are essential for an individual to operate at management level as he may also be given responsibility to manage and evaluate others. Without technical skills, it would not be possible for an individual to operate at management level that includes functions like planning, organizing, staffing, leading and controlling (Pride, Hughes Kapoor 2009). Human Skills: Human skills required by an individual to operate at management level are also known as interpersonal skills. It refers to the ability of an individual to work well with other people in a group or team. It refers to the ability of an individual to direct, motivate and communicate with people to help them to attain given objectives (Drucker 2007). These skills are highly important for a person in regard to the creation of an environment in which everyone feels comfortable, free to communicate and share their opinions. This kind of environment can only be create when a manager have human skills. With human skills, a manager can help its employees throughout their interactions with supervisors, peers and people outside the work like customers, suppliers and public. These skills are imperative for an individual to operate at all management levels of an organisation (Montana Charnov 2000). Conceptual Skills: Conceptual skills mean the ability of an individual to think and conceptualize abstract situations. It refers to the ability to comprehend and match up all essential corporate objectives and activities. These skills are critically required when a person is employed at top management level as top managers are highly required to predict changes and see big picture in regard to future (Montana Charnov 2000). Top managers are required to interpret present internal and external changes and trends for the identification of future business strategies. Without conceptual skills an individual cannot operate at management level as it is essential to identify meaning and develop business strategies accordingly (Drucker 2007). The significance of this skill set can also be understood in regard to present competition that requires managers to make appropriate interpretations and appropriate business plans and strategies accordingly. Design Skills: In addition to technical, human and conceptual skills an individual who is going to work at management level is also required to have design skills. Design skills refer to an individuals ability to identify solutions of problems in a way that can significantly benefit organisation. Having the design skills is essential for individuals that are going to operate at management level as at this level there is a critical need of solution rather than just identifying problems (Montana Charnov 2000). Until or unless an individual is not able to propose solutions of different organisational problems with his design skills, he would not be appropriate to work at management level. Conclusion With the help of above discussion, it can be said that management behaviour is an important practice that should be followed by all organisations for attaining an assured success. With the considerations of management related aspects like structure, culture and their interrelationship, affect on business performance a firm can become able to attain high profits and increased performance (Montana Charnov 2000). As well, the evaluation of changes occurred in management in last 40 years and the changes that can occur in coming 40 years is also quite effective as it directs present companies with all essential changes that they should follow for attaining their aims and objectives. Additionally, the identification of skill set required for an individual to operate at management level is also critical as with this a firm can hire or develop employees accordingly. An appropriate skills set is essential to effectively work at management level.